Herend Austria
We Deliver To You!
Contact us, for more information!
Delivery is key for us
If you order a Herend porcelain, we’ll order it ASAP. Remember, Herend fine china is hand-made! Your freshly made porcelain will be delivered in 2-4 months.
Your order will arrive in 1-1.5 weeks (if it’s on stock). In this case Your items will be posted in the next morning of your order.
Our delivery includes not only the transport, but the packaging and secure wrapping, insurance and the certificates as well. Cost of the delivery is EURO 49 for each 5kg packages. For example, a Tea set for Two is about 3.5kg.
The Herend Austria Truck always delivers
The package
One box usually weights about 2-5 kg, and we’ll assign a value to it if needed.
(If it’s important, ask for smaller packages.)
We’ll do all the necessary inspecting and checking several times (and then some more), then we’ll seal the box. After the sealing, the package arrives to you without being opened.
Check out the demonstration video of the security packing we recorded at the Packing room – Manufactory of Herend.
Safety
We wrap the items in 6-8 layers of extremely soft tissue paper, then we add several layers of bubble wrap. The safely prepared porcelains are put in a 3 layer box, the space is filled with soft papers.
The box is heat and impact resistant by itself, but we add additional shock resistant layers to the box to ensure maximum safety. Then we put this box into another heat and shock resistant box (which is also 3 layered).
Only the most experienced professionals of Herend Porcelain Manufactory can package your order as the packaging process itself is inspected and supervised. You’ll receive the waybill data and other information (e-mails, SMS).
The package is virtually unbreakable when we finally post your order. But if your porcelains do not arrive in perfectly mint condition in our safe package, then we’ll send you new and perfect pieces again – free of charge of course. In this case you need to take a photo immediately and send it to us!
How Order and Shipping work?
You chose the Herend Set you like
You know which set you really want to have. Still have some questions about it…
Contact us via Mail or Phone
We are awaiting your questions! If you need additional photos, information, or a special price for a special composition, Tell us!
When you are okay with the Set, we’ll send you the Invoice
We create an invoice and send it to you.
As the transfer has arrived, we’ll order immediately Your set
You can pay with Bank Transfer, or through PayPal, using your VISA or MASTER Card, Discover or AMEX. You do not need to have a Paypal account for this! Of course as soon as we have received the ammount, we will ship your Porcelain items immediately.
Shipping your Herend in Security packing
For more details check out below how packing works. Beside the extra secure packing, we have insurance for every package by Lloyd’s London All-Risk-Insurance via the mediation of Barhta & Partner Global Fine Art Risk Management. We are proud to say that Every customer received his Herend Securely.
During Shipping …
We inform you where the package is, when it is expected. We send you e-mails, SMS status messages.
You Receive your wished Herend Porcelains!
Now you can use your precious Herend Porcelain the “White Gold” any time! We are always happy to receive messages how you like your new set.
Our Customers from around the world
Some messages from our customers who received their Herend Package.
